Returns & Exchanges
At Maison Louis Marie, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Package Your Items
Carefully place the unused items in their original packaging to ensure they are protected during transit and include the provided packing slip.
Ship the Package
Affix the prepaid return label to your package and drop it off at any authorized shipping location or schedule a carrier pickup.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing